Contact
We read everything that comes in
The fastest way to reach ClashTrack is by email. There is no ticketing system and no bot — messages go to a real person, and most get a reply within a few days.
hello@clashtrack.appWhat to write about
An upgrade cost or time looks wrong
This is the most useful message we get. Supercell's API does not publish upgrade costs, so that catalogue is maintained by hand and can drift after a balance change. Tell us the building, the level and what the game actually shows, and we will correct it.
Something is broken
Include the page you were on, your Town Hall level and what you expected to happen. If the problem is with a specific village, the player tag helps us reproduce it. You can also use the in-app feedback button, which attaches this context automatically.
Privacy and your data
To ask what is stored about your account, or to have it deleted, email us from the address on the account if there is one, or include your username. The Privacy Policy explains what is held and for how long.
What we cannot help with
ClashTrack is an independent fan project with no connection to Supercell. We cannot recover lost Clash of Clans accounts, reverse bans, restore gems or purchases, or act on anything inside the game itself. For any of that you need Supercell's own in-game support.
This material is unofficial and is not endorsed by Supercell. Clash of Clans is a trademark of Supercell. ClashTrack is not affiliated with, endorsed, sponsored, or specifically approved by Supercell.